Terms & Conditions of Viken Technologies Internet Service
(Effective June 1st 2018)
1. Acceptance of Terms. Before using the service, you are advised to read carefully this Service Agreement (“Agreement”). This Agreement is between Viken Technologies (“Provider”) and ___________________________ (“Customer”) for the internet service. It consists of these Terms and Conditions, all of the material associated with the Registration and Installation process. By signing this agreement you are agreeing to these Terms and Conditions. You must provide a copy of your official identification and a signed copy of the Registration form. This Agreement is on a month-to-month basis. It automatically renews monthly unless you notify us in writing of your intention to terminate the Agreement.
2. Termination. Viken Technologies reserves the right to amend these terms and conditions from time to time without notice. Amendments become effective from the date they are posted to our website vikentechnologies.com. You agree to periodically check Viken Technologies website to ascertain whether any amendments are posted and to familiarize yourself with same. If at any time after you have read the Agreement or its Amendments and you do not agree to be bound by the Terms and Conditions, you should immediately end your use of the Service and terminate this Agreement by registered mail address to Viken Technologies Lot 10F Public Road Bagotstown, EBD. Failure to upkeep your obligation as laid out herein will lead to termination and repossession of equipment. You may also terminate the Agreement at any time with 30 days notice by registered mail.
3. Limited Warranty. The Service is provided on a “best effort” basis with no guarantee of “upload” or “download” speeds. You acknowledge and agree that the actual speed of the Service experienced by you may vary and depends on a number of factors, such as the location of your service, the amount of traffic on the Internet, the ability of your computer to process data, environmental factors, and other factors beyond our control and that no minimum level of speed is guaranteed. The equipment and service is provided “AS IS” without warranty.
4. Service Quality. It is your responsibility to report problems and/or request assistance. Thereafter, a technician will make a visit. Viken Technologies will not be held responsible for downtimes that are not reported by you. At the time of Registration you must specify an e-mail address that can be used to send you notices, important information, and marketing/promotional information. If you are dissatisfied with the Service or any related terms, conditions, rules, policies, guidelines, or practices, your sole remedy is to cancel the Agreement by terminating the service. We shall not be liable for, and are excused from, any failure or delay in performance that is due to acts of God, acts of civil or military authority, riots, civil unrest, acts of the public enemy, war or threats of war, accidents, fires, explosions, earthquakes, floods, unusually severe weather, epidemics, or due to any other cause beyond our reasonable control.
5. Service Installation. You agree to permit Viken Technologies employees to enter the relevant premises for the purpose of installation, maintenance and for the removal of any equipment used in the connection of this Internet Service. All internet service equipment including Antenna, cable, mounting brackets, etc. will remain the property of VIKEN TECHNOLOGIES. You acknowledge that this is a fixed-location Service and that consequently, moving the Service to a different Service address will require that you apply to have the Service relocated at a cost to you.
6. Limitation of Liability. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL VIKEN TECHNOLOGIES OR ITS EMPLOYEES BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL LOSES OR DAMAGES, INCLUDING LOSS OF EARNING AND PERSONAL INJURIES, RESULTING DIRECTLY OR INDIRECTLY OUT OF, OR OTHERWISE ARISING IN CONNECTION WITH, THE INSTALLATION, SELF-INSTALLATION, MAINTENANCE OR VIKEN TECHNOLOGIES SHALL NOT BE LIABLE FOR INTERRUPTIONS, COMPUTER OR OTHER HARDWARE OR SOFTWARE FAILURE OR MALFUNCTION, DELETION OR CORRUPTION OF FILES. In the event an action is brought by us against you to enforce this Agreement, in addition to any other remedy available to Viken Technologies, the Customer shall reimburse Viken Technologies for reasonable attorneys’ fees and expenses of any kind or nature incurred in connection there with.
8. Charges and Payment. Viken Technologies Internet Service is pre-paid and is due on the 1st of every month, with a grace period or seven (7) days. Failure to pay before the 7th of every month will result in prompt disconnection of service and will incur a reconnection fee. All installation fees and deposits are NON-REFUNDABLE after one (1) month of completed install. At the time of Registration, you are required to pay for your first month’s service. The initial monthly recurring charge is never prorated, regardless of Registration or Installation date. However, depending on the date of Installation, the excess monthly charge paid will be credited to your next bill, provided always that you would have incurred no additional charges (e.g. package upgrade).
This agreement is made and entered into as of ___________ between: ________________________ (“Customer”) of ___________________________________ and Viken Technologies (“Provider”) with its registered office located at Lot 10F Public Road Bagotstown, East Bank Demerara.
I _________________________________________ Hereby agree to the Terms and Conditions this Agreement.
__________________________________________ Viken Technologies Authorized Representative.
(Amended October 15th 2018)